CS² · Privacy
What we collect, why, where it lives, and how to have it deleted. Written to be read, not skimmed past.
Last updated October 13, 2026
Cyber Common Sense LLC ("CS²", "we", "us") provides in-home cybersecurity help for households in Suffolk County, New York. This policy covers cybercs2.com, our intake and contact forms, the client playbook area, and the information we handle when we visit your home.
Questions about this policy go to Mike at [email protected] or (631) 813-8894.
We only ask for what we need to plan and carry out your visit.
| Where | What |
|---|---|
| Intake form | Your name, email, phone, preferred way to reach you, and town or ZIP code. Who you want help for, household size, whether children are involved, the services you're interested in, and the kinds and rough number of devices you use. |
| Optional security check | Multiple-choice answers about your current habits, such as whether you use a password manager, 2-step verification, backups, or parental controls, plus anything you choose to type in the notes box. |
| Contact form | Your name, email, optional phone number, and your message. |
| Calls, texts and email | What you tell us when you reach out or when we confirm a visit. |
| During a visit | Notes on what we set up and what we recommend, so we can write your playbook and follow up. We record the name of a tool or setting, never the password or code behind it. |
| Payments | The amount, date and method (for example Zelle or check) so we can give you a receipt and keep our books. |
What we never collect. We will never ask you to give us passwords, PINs, authentication or recovery codes, Social Security numbers, or bank or card numbers, through our forms, by phone, or by text. During a visit you type your own passwords. If anyone claiming to be CS² asks for these, it isn't us.
We do not use advertising trackers, tracking cookies, or Google Analytics.
We do not use your information for advertising, and we never sell it.
Form submissions go to a database on equipment CS² owns and operates, not to a third-party form or marketing service. That database is not reachable from the public internet. Only Mike has access to it.
When a new form arrives, we receive a phone alert that contains only a record number, never your name or answers.
Website traffic passes through Cloudflare, which provides our hosting security, Turnstile and analytics. Email you send us is handled by our email provider.
You can ask us to delete your information sooner at any time.
Email [email protected] or call (631) 813-8894 to:
We will confirm it's really you before acting, and respond within 30 days.
Our website is meant for adults. We don't knowingly collect information directly from children under 13. Details about children, such as their devices or parental-control needs, come from a parent or guardian so we can help the household.
The site uses an encrypted connection. Our forms check for bots, limit repeated submissions, and keep the database off the public internet. We limit what we collect in the first place, and we delete what we no longer need.
No system is perfectly secure. If a breach ever affects your information, we will tell you promptly, as New York law requires.
If we change this policy, we'll update the date at the top. If a change affects how we use information you've already given us, we'll tell you directly first.